Thank you for your purchase and the confidence you place in us. We always hope that our customers are satisfied with the services and the items purchased. 

If there are any issues with your orders, please contact us at support@empiredgift.com. Our support team will be response back to you within 24-48 hours. 

Currently, we do not have policies regarding the return of an item. All items offered on Empiredgift are made-to-order.  This means that when you place your order, we print that item/s just for you, one at a time for the best quality!

Instead, kindly refer to our refund and replacement policy.